Senior Business Analyst

Posted 18 days ago

Job Role

Senior Business Analyst

Main Duties & Responsibilities:

  • Take responsibility for analysis of stakeholder objectives and conduct investigative work to determine business requirements according to the task’s complexity, stakeholder’s communication style and needs
  • Through detailed analysis of business requirements, current processes and data and suggest improvements in business practices and procedures and specify new processes where needed
  • Prepare business cases which define potential benefits and recommend options for achieving these benefits
  • Determine interdependencies between tasks and present recommendations for review and decisions
  • Facilitate the resolution of issues and / or areas of contention between stakeholders
  • Contribute to selection of the business analysis methods, tools and techniques for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
  • Translate business requirements into functional and non-functional requirements for technical teams as per agreed methodologies and frameworks
  • Identify risks and take appropriate actions when risks require escalations
  • Work collaboratively with the project teams and provide regular updates to stakeholders, keeping them abreast on progress of tasks
  • Complete pre and post implementation check lists and reviews
  • Provide solution options for operational issues based on the knowledge of various business requirements and processes
  • Facilitate resolution of operational issues and provide communication to various stakeholders regarding causes and remedial actions taken
  • Highlight lessons learnt from previous projects and recommend and drive improvements based on insights for future projects
  • Contribute to the maturing and adoption of new practices within the BA team to improve the operating environment
  • Role model behaviours and mentor and develop other Business Analysts in the team
  • Stay abreast of the new developments in the wider industry and discipline of Business Analysis and share learnings with the team

Knowledge & Skills:

  • A minimum of 8 – 10 years’ experience performing a Business Analyst role, with 3+ years in a lead or senior analyst role having lead and managed other Business Analysts
  • Skilled in using Microsoft Office suite and Teams, with highly developed skills in Visio and User Interface design tools
  • Domain knowledge of Insurance is a must; Life Insurance is highly desirable
  • A proven track record of having lead the Business Analysis activities including development of the BA approach, gathering and documenting of business requirements in accordance with template/s and guidelines, ensuring requirement traceability and end user preparedness
  • Knowledge of technology architecture, web technologies and software development life cycle
  • Demonstrable experience of having worked on projects of high levels of complexity, using various project management methodologies
  • Experience of working with Technology teams with proven ability to translate business requirements and outcomes into UI Designs, functional and non-functional specs
  • Experience of having worked in an in-house software development team desirable

About Us

Company Info

We are a Life insurance provider who offers a wide range of first class Life insurance products via multiple direct brands and corporate partnerships.

We believe in offering our customers straightforward life insurance. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers and corporate partners, providing a consistently high quality, fully integrated customer experience.

We’ve been awarded Feefo’s top rating, the Trusted Merchant Gold Award, for our outstanding customer service. We’ll give you all the expertise and support so you can be outstanding in whatever you choose to do.