HR & Recruitment Officer - Ashford, Kent

Posted 51 months ago

Job Role

The purpose of the HR Officer is to support the NFS business in all aspects of generalist Human Resources activity. Confident and competent to work independently, you must be comfortable in decision making and providing advice in any HR situation including performance management, disciplinary and grievances and employee engagement. This role works closely with the Recruitment Manager, L&D team, and all Line Managers so it is important that this person is able to work with all levels of stakeholders and provide support and advice as required.

Main Duties & Responsibilities:

  • Provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
  • Provide advice in relation to the maternity process, flexible working and all other family friendly processes
  • Provide advice in relation to the absence management process and undertaking return to work interviews
  • Conduct all exit interviews, reporting feedback and analysis
  • Provide support with recruitment activity including interviewing and assessment as required
  • Implement policies and update existing policies as required
  • Carry out all HR administration as required and assist in individual performance management and annual review process
  • Research, create and implement any new HR initiatives, as appropriate
  • Produce weekly/ monthly HR reports and assist as required in payroll processing on a monthly basis, ensuring that all data is accurate at all times

Knowledge & skills:

  • Demonstrable practical experience in a generalist HR role
  • Degree (or equivalent) qualification or relevant professional qualification CIPD or part CIPD qualified
  • Up to date knowledge of employment legislation and strong research skills
  • A strong consultative style with proven stakeholder management skills
  • Resilient and adaptable in dealing with stakeholders
  • Ability to influence and build credible relationships
  • Flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters

The NFS Difference:

  • A Values driven business with great products, people and culture
  • Fresh approach to new and innovative ideas
  • Competitive salary
  • Close team interaction and lots of fun - great vibe

About Us

Company Info

We are a Life insurance provider who offers a wide range of first class Life insurance products via multiple direct brands and corporate partnerships.

We believe in offering our customers straightforward life insurance. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers and corporate partners, providing a consistently high quality, fully integrated customer experience.

We’ve been awarded Feefo’s top rating, the Trusted Merchant Gold Award, for our outstanding customer service. We’ll give you all the expertise and support so you can be outstanding in whatever you choose to do.