Senior Compliance Executive - Windsor, UK

Posted 21 days ago

Job Role

Summary:  The Senior Compliance Executive is responsible for supporting the Senior Compliance Manager with the design and delivery of Neilson Financial Services’ (NFS’) Compliance Activity Plan, to ensure proportionate management of NFS’ legal and regulatory risk.

The Senior Compliance Executive will be expected to conduct 2nd Line of Defence risk management activity, provide regulatory advice to the business, manage incidents, oversee and promote an effective compliance culture and make recommendations to improve the strength and efficiency of business processes. 

Main Duties & Responsibilities:

  • Maintain NFS’ risk dashboards and manage KRIs, esculating functional risks performing outside of risk appetite.
  • Provide Compliance sign off for financial promotions, external communications, product collateral, project work packages, internal process documentation and scripts.  
  • Manage incidents in line with NFS’ incident management policy, devising a response plan and tracking actions through to completion.
  • Represent NFS at regular partner meetings, compiling and presenting partner MI as appropriate.
  • Devise, review and amend compliance owned policies and procedures
  • Design, scope and conduct Compliance Monitoring audits, in line with the Compliance Monitoring Plan.
  • Manage NFS’ TCF quantitative metrics and provide effective TCF MI to senior management and the Board.
  • Conduct counter-fraud checks and investigations, in line with NFS’ fraud response plan.
  • Compile appropriate and informative reports, papers and MI for the consideration of the Audit and Risk Committee.
  • To undertake compliance and data protection due diligence and ongoing monitoring of new partnerships/outsourcing/affiliate arrangements
  • Act as NFS’ initial compliance contact for insurer/reinsurer and strategic partners.
  • Help design and deliver Compliance related training and maintain a record of activity, in line with CPD requirements.
  • Provide technical support and advice for the Complaints Officer in handling complaints in line with DISP requirements and delivering effective MI and root cause analysis.  

Skills, Knowledge & Attributes:

  • At least 3 years’ experience working within the insurance sector (either insurer or intermediary) in a Compliance, Risk and/or Governance role or for a regulatory body in the field of insurance.
  • Excellent knowledge of the FCA Handbook.
  • Experience conducting compliance monitoring audits/reviews
  • Proven knowledge of insurance products. (a qualification in either insurance or compliance desired)
  • Experience of developing and maintaining compliance policies and procedures.
  • Excellent written and verbal communication skills.
  • Organised and methodical nature.
  • Solution driven with the ability to enact change from concept to delivery. 
  • A good understanding of enterprise risk management and internal controls.

About Us

Company Info

We are a Life insurance provider who offers a wide range of first class Life insurance products via multiple direct brands and corporate partnerships.

We believe in offering our customers straightforward life insurance. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers and corporate partners, providing a consistently high quality, fully integrated customer experience.

We’ve been awarded Feefo’s top rating, the Trusted Merchant Gold Award, for our outstanding customer service. We’ll give you all the expertise and support so you can be outstanding in whatever you choose to do.